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Privacy Policy

This Privacy Policy describes how Clinic For Care(“Company”, “we”, “us”, “our”) collects, uses, stores, discloses, and protects your information when you access or use our Platform and online health consultation services. By using our Platform, you agree to the terms of this Privacy Policy.

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1. Applicability of This Policy

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This Policy applies to:

  • Visitors using our website or mobile site

  • Registered users booking online consultations

  • Doctors / healthcare practitioners using the Platform

  • Anyone who accesses or interacts with our Services

This Policy does not apply to third-party websites, links, or service providers that may be integrated into our Platform.

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2. Information We Collect

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We may collect the following categories of information:

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2.1 Personal Information

  • Full name

  • Gender, age, date of birth

  • Email address, phone number

  • Location / city / pincode

  • Account login details

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2.2 Sensitive Personal / Health Information

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  • Medical history and health conditions

  • Symptoms, diagnosis, treatment details

  • Uploaded prescriptions, lab reports, medical records

  • Consultation notes, communication with doctors

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2.3 Payment & Transaction Information

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  • Payment mode

  • Transaction ID, payment confirmation

  • Billing information (via third-party gateways)

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2.4 Technical & Device Information

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  • IP address

  • Browser type, device details

  • Cookies, session data

  • Usage logs, interaction data

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2.5 Communication Data

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  • Messages sent to doctors

  • Feedback and reviews

  • Customer support interactions

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3. How We Use Your Information

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We use your information to:

  • Provide online gynecology consultations and related services

  • Verify your identity and maintain your account

  • Enable communication between you and the doctor

  • Improve the Platform, user experience, and service quality

  • Send appointment reminders, confirmations, and notifications

  • Process payments and manage invoices

  • Conduct analytics, research, and performance audits (in anonymized form)

  • Comply with legal, regulatory, and security requirements

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We will not sell your personal information to any third party.

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4. How We Share Your Information

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Your information may be shared with:

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4.1 Doctors / Practitioners

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To provide medical consultation and review your case history.

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4.2 Third-Party Service Providers

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For:

  • Payment processing

  • Cloud storage & hosting

  • Technical support

  • SMS/email notification services

  • Analytics

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All such partners are required to maintain strict confidentiality.

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4.3 Legal & Regulatory Authorities

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We may disclose information when required by:

  • Applicable law

  • Court orders

  • Government authorities

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4.4 Business Transfers

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If we undergo a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of the transaction.

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5. Data Security

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We implement industry-standard security measures, including:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Access controls and authentication layers

  • Regular security audits and monitoring

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However, no online platform is 100% secure, and we cannot guarantee absolute protection against cyber threats.

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6. Data Retention

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We retain your personal and medical information:

  • As long as your account is active

  • As required for service delivery

  • To comply with applicable legal and regulatory obligations

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Some data may be retained in anonymized form for analytics, audits, and research.

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7. Your Rights & Choices

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You may request:

  • Access to your personal information

  • Correction of inaccurate or incomplete data

  • Deletion of your account and associated personal data (subject to legal retention norms)

  • Withdrawal of consent for data processing

  • Restriction of certain types of data use

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To exercise these rights, contact us at:
Email: [clinicforcare@gmail.com]

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8. Cookies & Tracking Technologies

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We use cookies to:

  • Identify user sessions

  • Improve platform performance

  • Analyze traffic patterns

  • Personalize user experience

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You may disable cookies via browser settings, but some features may not function properly.

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9. Third-Party Links

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Our Platform may link to external websites or services. We are not responsible for their privacy practices. Users are encouraged to review their policies independently.

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10. Children’s Privacy

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Our Platform is not intended for minors under 18 without parental/guardian consent.
We do not knowingly collect data from children without such consent.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time.
Significant changes will be notified on the Platform or via email.
Continued use of the Platform after such updates constitutes acceptance of the revised Policy.

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12. Contact Us

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For questions regarding this Privacy Policy or your personal data:

Clinc for Care
Email: clinicforcare@gmail.com

Phone: [+91 ————]

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